RAFI Microfinance (RAFI MFI) has taken a significant step in its digital transformation through a new partnership with London-based ProSyft Ltd., aimed at accelerating and enhancing its credit assessment processes.

Under the agreement, RAFI MFI is adopting ProSyft’s advanced software to streamline credit evaluations and strengthen credit portfolio management. The partnership was formalized by RAFI MFI President and CEO Thomas Kocsis and ProSyft CEO Daniel O’Connor, reflecting a shared commitment to innovation and improved client service.

From May 5–14, 2025, O’Connor and ProSyft developer Shankar Prakash visited RAFI MFI to lead technical workshops, cross‑team learning sessions, and branch immersions. Their onsite work supports the smooth deployment of the platform and ensures alignment between the technology and RAFI MFI’s on‑the‑ground operations.

Together, RAFI MFI and ProSyft are building toward an autonomous AI operations layer—a system where software agents collaborate across functions under unified governance. This marks a shift from isolated digital tools to an adaptive, scalable capability that enhances precision, speeds up decision-making, and strengthens institutional resilience.

“This partnership allows us to move faster, smarter, and with greater confidence as we continue our digital journey,” says Thomas Kocsis, RAFI MFI President and CEO. “It enhances how we serve clients today and lays the foundation for a more intelligent microfinance ecosystem.”

This integration represents a key milestone in RAFI MFI’s broader push for data-driven systems, operational efficiency, and expanded financial inclusion—empowering communities through responsible and scalable innovation.